Illustrator and Photoshop close on startup [Solved]
In this post I will teach you how to solve one of the most common problems in Adobe programs, I mean when Adobe Illustrator, Photoshop or any other Adobe package closes when starting.
It is quite easy and with a few clicks you can solve this problem. The solution consists of clearing the Edge Server cache, which we obtained from the official Adobe Help website.
#1 Delete Cache Directory
Inside notepad copy the following code, then save the file with the cache name or any other name, the important thing is that it has the extension .bat this code removes the cache directory, now you just have to execute the file.
del /Q /S [cache directory]\*.*
#2 Delete default directory for cache
The following code takes care of removing the default directory from the cache, saving it as a .bat file and executing the file with double click.
del /Q /S c:\Connect\edgeserver\win32\cache\http\*.*
It is also recommended to stop Adobe Connect Edge Server (ctrl + alt + delete) in case the first two solutions do not work. As a last step it is recommended to restart the operating system.
DON'T WORRY IF THE BAT FILE WINDOW CLOSES VERY QUICKLY, YOUR GOAL IS JUST TO CLEAR THAT CACHE.